Privacy policy
At Ellevate, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ellevate.com] and use our services. By accessing our site, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number, shipping and billing address
- Payment details (processed securely via third-party payment processors)
- Account credentials (if you create an account)
b. Usage Data
- Browser type, IP address, device type, pages visited, time spent on site
- Cookies and tracking pixels to enhance user experience and marketing
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order, promotions, and customer support
- Personalize your shopping experience
- Improve our website and services
- Detect and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Payment gateways and delivery providers (to fulfill your order)
- Analytics and marketing platforms (e.g., Google Analytics, Meta Ads)
- Legal authorities when required by law
4. Data Security
We implement industry-standard security protocols (SSL encryption, secure servers) to protect your data.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time
- Disable cookies through your browser settings
6. Children’s Privacy
Our services are not directed to anyone under the age of 13. We do not knowingly collect information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
8. Contact Us
If you have any questions, contact us at:
📧 privacy@ellevate.com
📍 Beirut, Lebanon